Industry · Hospitality

Time tracking for hospitality — shift rosters, waitstaff, holiday work

A restaurant 7 days a week, two services a day, waitstaff with split 12-15 and 18-23 shifts, holiday work. Off-the-shelf attendance chokes — TimeHunter is built exactly for this.

What makes hospitality different

Hospitality runs on a different rhythm than offices or factories. Friday night a restaurant has 12 servers on the floor; Monday afternoon, 3. Chefs come in at 9 and leave at 23 with a 4-hour break between services. Students work weekends only. Staff turn over every two months (80% annual turnover is industry standard). Off-the-shelf attendance answers none of these problems.

TimeHunter is built for this reality. Every detail, from a server’s split shift to working Christmas day, is handled out of the box. This is not “attendance you can somehow fit a restaurant into” — it’s a system co-shaped by restaurant owners.

5 check-in methods tailored to restaurants

QR kiosk in the back office

An old Android tablet by the locker room. Server scans the QR from a staff card — no gloves to pull off.

Server app

iOS + Android — server sees their weekly schedule, taps Start, gets a push if the roster changes.

Photo anti-fraud check-in

Every scan = a selfie. End of “a colleague will punch in for me” — extremely common in the industry.

Business errand mode

Server has to run to the wholesaler? They tap “Business errand” — time still counts, but as a different type.

Hospitality break mode

Chefs often have an “inter-service break” 14:00–18:00. Not leave, not clock-out — a dedicated service-break mode.

Shift planning — templates and week copy

A restaurant doesn’t plan from scratch every month. They have 3 template weeks (summer, winter, holiday) and copy them in a loop. In TimeHunter you build the template once, then click “Copy to 4 weeks ahead” — a monthly schedule in 20 minutes instead of 8 hours in Excel.

Copy week

Template week to a full month in 1 click. Edit differences (e.g. a holiday).

Color-coded shift types

Morning (green), afternoon (orange), night (blue), service (pink).

Shift swaps between servers

Server requests a swap, the other accepts, manager approves — no emails.

Conflict detection (11h rest)

Server ends at 1:00 — you plan the next shift at 10:00? System warns about labor-law violation.

Holiday and Sunday work — legal for hospitality

Polish labor code (art. 151⁹) and Czech labor code (§ 91) allow Sunday and holiday work in hospitality. TimeHunter knows about this exception — enable “Holiday work allowed” in company settings and the system lets you schedule shifts on Christmas Eve, New Year’s, Easter without warnings.

Plus the system auto-calculates the holiday premium (100% in PL, 200% in CZ + a day off). The monthly report has separate columns: regular, Sunday, holiday hours, night premiums. Payroll-ready.

Case study: “U Marii” restaurant, Warsaw

A family-run restaurant, 12 staff (4 chefs, 6 servers, 2 helpers). Before TimeHunter: the owner spent 6 hours every Sunday planning next week, phone ringing non-stop “who works tomorrow?” Pay disputes. The Excel sheet fell apart after a year.

After (2-week setup + 1h training): weekly roster in 30 minutes. Everyone sees their shifts in the app. Disputes gone — anyone can check the panel. Annual ROI: 240h × €12 = €3000 saved on owner’s time alone.

Frequently asked questions

Does TimeHunter support Sunday and holiday work?
Yes. Settings → “Holiday work allowed” → ON. System lets you schedule Christmas Eve, Christmas, Easter etc. and auto-calculates holiday premiums (100% in PL, 200% in CZ).
How does a server with 2 shifts a day (12-15 and 18-23) work?
Each shift = a separate session. Server scans QR 4 times: lunch start, end, dinner start, end. System sums hours and shows 8h worked + 3h gap in between.
Can I plan shifts a month ahead?
Yes. The schedule view shows a full month on one screen. The “Copy template week” function fills the whole month in 1 click — you then edit only the differences.
Does the employee get notified when their schedule changes?
Yes — push to the iOS/Android app. Plus email and read-receipt in the panel (manager sees if it was noticed).
Can I track waitstaff lateness?
Yes. Each shift has a scheduled start. If the server scans late, the system logs lateness and the monthly report shows it (list, average minutes).
Does a weekend student need an account too?
Yes — every staff member (full-time, gig, contractor, student) has their own account + QR. Pricing is per-active user per month, so an inactive student costs nothing.
Does it handle tips?
TimeHunter has no dedicated tips module, but the monthly report shows exact hours per staff — easy to split tips proportionally (formula: tips × server_hours / total_shift_hours).
How much for a 10-person restaurant?
Start plan: €3.50 × 10 users = €35 / month. Annual: €350 (2 months free). 14-day free trial, no card.

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Start a 14-day trial. No card required, full functionality.

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